Kumho Engineering & Construction (hereinafter “The Company”) recognizes the importance of customers' personal information and fully complies with "Act on Promotion of Information and Communications Network Utilization and Information Protection." The Company's Personal Information Treatment Policies specifies how personal information provided by customers is used under which procedures and kind of actions taken to protect personal information. Any revision in the Policies will be notified to customers via bulletin board in the Company's website (or individual notice).
The following will be enforced from Feb. 19, 2018.
Purpose of collecting and using personal information
The Company uses personal information for the following purposes.
Personal identification of customers, complaints handling, notice, etc.
Provision of personal information
In principle, the Company does not provide users' personal information to others with the following exceptions.
- When users have agreed to it in advance.
- When it is subject to a specific regulation in a law or when there is a request by an investigation authority in accordance with procedures and methods set in a law for investigation purposes.
Outsourcing of personal information collected by the Company
The Company outsources personal information as follows for customer service and complies with the legal requirements in related laws to make sure that personal information is managed in a safe manner. The Company outsources personal information to the following partners and outsourcing details are as follows.
Outsourcing of personal information collected by the Company
| Outsourcing partner |
Role and responsibility |
Retention and use period of
personal information |
| PCN Corp. |
Website operation and system
management |
Until expiry of outsourcing
contract |
Rights of users and legal representatives and exercise of rights
Users and legal representatives can inquire or revise their registered personal information at anytime or request cancellation of membership. Users' personal information can be inquired and revised without delay by contacting personnel in charge of personal information management via written letter, phone or e-mail. In case you request correction in your personal information, it will not be used or provided until it is corrected. In case incorrect personal information has already been provided to a third party, the Company will immediately notify the third party about it and demand correction. Cancelled or deleted personal information upon request from user or legal representative is treated in accordance with the details specified in "retention and use period of personal information collected by the Company." Also, they are treated in a way to ensure they cannot be accessed or used for other purposes.
Technical, administrative solutions to manage personal information
Kumho Engineering & Construction website takes technical solutions to safely protect personal information from loss, theft, leak, falsification or damage. The website runs vaccine program to protect them from virus and has firewall system for server and network in place to ensure that personal information is thoroughly protected. The Company has a designated personnel in charge of personal information management and restricts the number of personnel handling users' personal information to minimum level possible. The website discards personal information without delay when a customer requests his/her personal information to be deleted or when objective of collecting personal information notified earlier has been achieved. PC storing customers' personal information is used on a restricted basis to keep personnel in charge of personal information management from illegally using related information and his/her ID and password are renewed on a regular basis.
Installation and operation of device automatically collecting personal information and rejection of such device
The Company does not operate a device collecting personal information, which is automatically generated when using Internet service such as Cookie.
Customer service on personal information
The following team and personnel in charge of personal information management are designated by the Company to protect customers' personal information and handle complaints on personal information.
◑ a person in charge of personal information protection
◑ Details of consignment work
- Department : Department in charge of personal information protection
- Phone number : 02-6303-0676
- E-mail : kykim8@kumhoenc.com
You may file complaints about protection of personal information while using the Company's service to personnel in charge of personal information management or team in charge. The Company will get back to you as soon as possible.
Please inquire the following organizations in case you need consulting service or need to report other infringements of personal information or
- Personal Information Dispute Mediation Committee
- Privacy Mark Certification Committee)
- Internet Crime Investigation Center at the Supreme Prosecutors' Office
- Cyber Terror Response Center at the National Police Agency
Retention and use period of personal information
The Company discards personal information without delay upon achieving purpose of collecting and using personal information. The Company, however, shall store members' information for a certain period stipulated in related laws and regulations as follows if they require members' information be preserved.
Record on handling consumer complaints or disputes: three years
Procedure and methods of personal information deletion
In principle, the Company discards personal information without delay upon achieving purpose of collecting and using personal information. Discard procedures and method are as follows.
Discard procedures
Information entered by customers by leaving a message in a bulletin board or others is transmitted to a separate DB(separate document box for messages written in papers) once the intended objective is met. Information is stored for a certain period subject to personal information under internal policies and other related laws and regulations (refer to retention and use period) before they are discarded. Personal information transmitted to a separate DB is not used for purposes other than to store unless otherwise specified in related laws and regulations.
Discard method
- Personal information stored in an electronic file is deleted by taking technical means to make sure it cannot be restored.
- Personal information printed in a paper is discarded by shredding or burning.
